Refund & Return Policy

Because Breero provides digital marketplace access, lead-generation services, coordination services and other service-related offerings, traditional physical-product returns generally do not apply unless Breero separately sells a returnable physical product.

Refund eligibility

Eligibility for a refund depends on the product or service purchased, the circumstances involved, the applicable agreement and applicable law. Refunds are reviewed case by case and are not automatic merely because a customer or provider changes their mind.

Underlying provider work

Customer refunds relating to an independent provider's underlying work may depend on the agreement between the customer and that provider unless Breero itself sold or expressly guaranteed the applicable service.

Professional leads

Professional paid-lead disputes are governed by the Professional Lead & Refund Policy, including the applicable dispute period and qualification criteria.

Possible resolutions

Where appropriate, Breero may offer an account credit, negotiated credit, replacement lead, partial refund, full refund or another mutually agreed resolution, subject to the applicable program terms and law.

How to request review

Email support@breero.com with the relevant request, booking, transaction or lead reference and a concise description of the issue. Do not send payment-card credentials by email.

Legal rights

Nothing in this policy limits rights or remedies that cannot legally be limited under applicable law.